Terms and conditions for 10 Class Pass
Welcome to FIT4MOM Phoenix Scottsdale offering Stroller Strides, Stroller Barre, Fit4Baby, Run Club, Strides 360, Body Ignite and Body Well classes to the Phoenix Scottsdale Area! Below you will find our policies and information on how to contact us with any questions or concerns you may have regarding your membership or class pass.
CLASS PASS HOLDER BENEFITS
Access to 10 (10 Pack) Stroller Strides, Stroller Barre, Strides 360 classes within a 6 month period or 20 (20 Pack) within an 12 month period.
Access to our private online Active Client Forum (send friend request to ‘Jillian Young' on Facebook for access)
PAYMENTS FOR CLASSES
We accept payment by debit cards, Visa, Discover, AMEX, or MasterCard credit cards or cash. All monthly memberships must have a credit card on file. Payments must be received in full prior to beginning any class. Billing periods will reflect a 30 day cycle beginning on the 1st day of purchased services. Monthly payments for debit/credit cards will be charged automatically every 30 days for all memberships. If a Member should change debit/credit card companies, have an updated expiration date, or a new billing address, these changes must be submitted via client Pike13 accounts. Funds that are denied for any reason will be subject to a $15 re-processing fee. Please see below for our monthly hold and cancellation policy.
CLASS PASS PAYMENTS
We accept debit cards, Visa, Discover, AMEX, or MasterCard credit cards for passes. Cash will only be accepted for drop ins or class pass purchases- Payments must be received in full prior to beginning any class
STAY INFORMED
Our main method of communication with you regarding FIT4MOM Phoenix Scottsdale programming is through e-mail. If you do not receive our monthly newsletter, please let us know so we can confirm your e-mail information. Many e-mail programs have spam filters. You may want to check your system and add FIT4MOM Phoenix Scottsdale to your “acceptable” e-mail list so that our e-mails are not blocked. ****Please email jillianyoung@fit4mom.com for all business matters, we cannot respond to business emails via social media platforms
CREDITS/REFUNDS
There are no credits or refunds given for missed classes due to weather or personal circumstances for ANY of our fitness programs.
STROLLER POLICY FOR STROLLER STRIDES/STROLLER BARRE/STRIDES360
Children must remain in their stroller throughout class for their safety and the overall safety of the class.
PRICING/POLICY CHANGES
Pricing and policies are subject to change.
CUSTOMER SERVICE
For all matters pertaining to your membership, please contact Jillian Young directly during regular business hours Monday- Friday 9am-4pm at jillianyoung@fit4mom.com or 818-651-2424. Our goal is for you and your children to have an amazing fitness experience with us. We realize you have choices for your fitness needs and FIT4MOM Phoenix Scottsdale appreciates your business. If you have any questions or concerns, please contact us immediately. As we strive to bring you the best program possible, we value your feedback!
**INCLEMENT WEATHER: Although rare, FIT4MOM Phoenix Scottsdale will cancel classes in cases of inclement weather. Class cancellations due to these conditions will be announced at least 1 hour prior to class start time. Announcements of any such cancellations will always be communicated via email. Feel free to call or text us at 818-651-2424 Monday- Friday during regular business hours (9am-4pm) for any questions.
Occasionally, classes may be canceled due to scheduled events in which FIT4MOM Phoenix Scottsdale is a sponsor or has an official race team. Our offices will be closed December 23-January 2 to allow our Team to spend quality time with their families.
For latest schedule, please visit: https://phoenix-scottsdale.fit4mom.com/schedule Pre enrolling for your classes will provide the latest information on the schedule including class meeting location changes/cancellations.
AGREEMENT
By purchasing this contract, you are agreeing to the terms of this contract.
Terms of this agreement may change with proper advance written notice.